Welcome to A&A Prima Hub. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. If you do not agree, please do not use our services.
A&A Prima Hub provides business advisory, VAT services, VAT refund processing, corporate tax advisory, and related services in the UAE. These terms explain how we operate, your responsibilities as a client, and what you can expect when working with us.
Our website uses cookies to enhance your browsing experience. Cookies help us understand visitor behavior, improve functionality, and provide a more personalized experience.
You can choose to disable cookies through your browser, but some features of our website may not work correctly if cookies are turned off. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.
You agree to use A&A Prima Hub’s website and services only for lawful purposes. You must not use our services to submit false or fraudulent claims, access areas of the website you are not authorized to use, interfere with website functionality or security, or share your account with unauthorized users.
Violating these restrictions may result in service termination and legal action if necessary.
The agreement between A&A Prima Hub and the client begins when:
Until the agreement is formally confirmed, A&A Prima Hub is under no obligation to commence work or provide services.
Clients may submit feedback, reviews, or comments regarding A&A Prima Hub services. By submitting content, you agree to ensure the content is legal, honest, and respectful, do not include personal information of third parties without consent, and grant A&A Prima Hub the right to display, modify, or use content for promotional purposes.
We are not responsible for any harm caused by user-generated content, but reserve the right to remove inappropriate or offensive material.
While A&A Prima Hub may allow comments or feedback on our website, we do not endorse or guarantee the accuracy of user-generated content. Clients agree that we are not liable for any errors or damages resulting from third-party content. We can moderate, edit, or remove content at our discretion, or submissions may be used anonymously in promotional or educational materials.
A&A Prima Hub monitors all user-generated content to ensure compliance with our guidelines. We may remove content that violates laws or regulations, is offensive, inappropriate, or misleading, and contains personal or confidential information without authorization.
Monitoring is performed to maintain a safe, professional, and trustworthy environment for all users.
A&A Prima Hub provides a range of services for businesses operating in the UAE:
These services are advisory in nature, and A&A Prima Hub is not responsible for outcomes outside of its control, such as government decisions or third-party actions.
All services are priced according to the package selected or the scope of work agreed upon. Key points include that prices are clearly communicated before the service begins, extra services or additional hours may incur additional charges, fees do not include VAT unless explicitly stated, and the availability of services may vary depending on client demand or regulatory constraints.
We reserve the right to update our pricing and service packages, but clients will be notified of significant changes.
A contract for services is formed when:
Until a contract is confirmed, A&A Prima Hub has no obligation to commence work. This ensures clarity and mutual understanding between the client and our team.
When an order is confirmed, the confirmation will include details of the service requested, pricing, payment schedule, applicable taxes, expected timeline for service delivery, and terms and conditions specific to the service being provided.
Clients should review confirmations carefully and notify A&A Prima Hub of any discrepancies or questions before work begins.
Payment for services is due according to the schedule outlined in the order confirmation. Key points include that full payment may be required upfront for certain services, partial payment arrangements may be made upon agreement, late payments may delay service delivery, and payment methods include bank transfer, online payment, or other approved methods.
All payments must be made in the currency specified in the invoice or confirmation document.
A&A Prima Hub will provide services in a professional and timely manner. Clients agree to provide accurate and complete information, respond promptly to requests for documents or clarifications, and cooperate fully to allow us to complete services effectively.
Service timelines are estimates and may vary depending on the complexity of client requirements and regulatory processes.
Clients should note the following general conditions:
These conditions ensure transparency and clarity regarding responsibilities and expectations.
For clients seeking business setup in the UAE, A&A Prima Hub guides you through licensing, registration, and compliance requirements. We help with preparing documents, liaising with government authorities, and providing advisory support. Clients are responsible for providing accurate company information and following legal requirements. Our goal is to make company formation as smooth as possible while keeping compliance a priority.
A&A Prima Hub assists clients in finding suitable banking and payment solutions. Services include guidance on selecting a corporate bank account, referral to trusted banking and financial institutions, and assistance in preparing documents required by banks for account approval.
We do not guarantee account approval as it is subject to bank discretion and regulatory requirements.
All content on the A&A Prima Hub website, including text, images, graphics, and service materials, is the property of A&A Prima Hub or its partners. Clients and visitors may not:
We respect intellectual property rights and expect the same from all clients and visitors.
A&A Prima Hub provides professional advice and services, but outcomes are subject to government regulations, third-party actions, and external factors. We are not liable for decisions made by government authorities or regulatory bodies, delays caused by third-party service providers, or financial or operational losses resulting from client non-compliance or misinformation.
Our team works diligently to minimize risk and guide clients through all processes.
To the maximum extent permitted by law, A&A Prima Hub’s liability is limited to the fees paid for services. Clients agree that we are not responsible for indirect, incidental, or consequential losses, claims exceeding the service fees are not valid, and clients use services at their own discretion and judgment.
This limitation ensures fairness while protecting both parties in professional engagements.
A&A Prima Hub is not liable for delays or non-performance caused by events beyond our control. These include, but are not limited to:
In such events, service timelines may be adjusted, and clients will be informed promptly.
These Terms and Conditions are governed by the laws of the United Arab Emirates. By using our services, clients agree that any disputes will be resolved under UAE jurisdiction, legal proceedings will follow UAE civil and commercial laws, and both parties will attempt amicable resolution before formal legal action.
Governing law ensures clarity and enforceability for both A&A Prima Hub and clients.
Clients agree to indemnify and hold A&A Prima Hub harmless from any claims, losses, or damages arising from:
This clause ensures mutual protection and encourages responsible service use.
A&A Prima Hub may update or change services, offerings, or policies at any time. Clients will be notified when major changes affect existing contracts. Minor updates, such as website enhancements, do not require individual consent.
Clients may request cancellation of services, subject to the following:
Refunds will be processed within 15 business days unless otherwise agreed.
We collect and use personal information responsibly. Our practices include:
Clients have the right to access, update, or request deletion of their personal data by contacting us.
Clients are responsible for adhering to UAE laws, regulations, and guidelines applicable to their business or use of A&A Prima Hub services. We provide guidance, but ultimate responsibility rests with the client.
To ensure smooth service delivery, clients must provide accurate and complete information, respond promptly to document requests or queries, and respect A&A Prima Hub’s professional advice and recommendations.
Failure to meet these responsibilities may delay services or result in additional charges.
While A&A Prima Hub strives for accuracy and efficiency, certain factors are beyond our control, including Government approvals and regulatory decisions, Actions by third-party service providers, Market fluctuations, or unforeseen events.
Clients acknowledge these limitations and agree to use the services with an informed understanding.
Any documents, reports, or materials created by A&A Prima Hub for a client remain the property of A&A Prima Hub until full payment is received. Upon payment:
A&A Prima Hub maintains strict confidentiality regarding client information. Key points include that Personal, financial, or business information is not shared without consent. Confidentiality extends to employees, partners, and subcontractors. Legal obligations may override confidentiality in exceptional cases.
Confidentiality ensures trust and secure business interactions.
A&A Prima Hub provides services “as is” and makes no guarantees regarding approval of VAT, corporate tax, or business setup applications, financial outcomes, or returns from using our advic.e Continuous, uninterrupted access to the website or services. Clients accept services understanding these limitations.
Clients agree not to infringe on any intellectual property rights of A&A Prima Hub or third parties. Violations may result in Termination of services, Legal action to recover damage, and Financial penalties as per applicable laws. This ensures respect for creative and professional work.
A&A Prima Hub may update these Terms and Conditions periodically to reflect changes in services, regulations, or operational practices. Clients will be notified of major updates, while minor changes may be posted online without direct notification.
For all inquiries, support, or service-related communication, clients can reach A&A Prima Hub via:
We encourage clients to maintain active communication to avoid delays or misunderstandings. Our team responds promptly and professionally to all messages.
Clients are encouraged to share feedback or complaints about services. Complaints should be submitted in writing or via email. We review and respond to complaints within a reasonable timeframe. Our goal is to resolve issues amicably and improve our services continuously.
A&A Prima Hub values feedback and takes complaints seriously. The process includes submitting complaints in writing or by email, internal review by our dedicated team, and resolution and follow-up communication with clients.
We aim to resolve all issues within 10 business days and continuously improve service quality based on client feedback.
A&A Prima Hub is committed to protecting client data. Key practices include:
By engaging our services, you consent to the collection and use of your information as described above.
Engaging with A&A Prima Hub services constitutes agreement to all terms outlined above. Clients confirm that they have provided accurate information, understand the scope and limitations of the services, and accept the applicable fees, refund policies, and other conditions described herein. This agreement is binding and ensures a transparent, professional, and secure partnership between A&A Prima Hub and its clients.
By using our services, clients confirm they have read, understood, and agreed to the Terms and Conditions. Continuous use of our website or services implies acceptance of updated terms.
By using A&A Prima Hub services, clients acknowledge and agree to all sections of these Terms and Conditions, comply with UAE laws and regulations, and cooperate with timely communication with our team. We strongly recommend reading these terms carefully to fully understand your rights, responsibilities, and the scope of our services.
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